Privacy Policy
Managed by HARD COURT SPORTS LLC
1. Introduction
OC Tennis and OC Pickleball Club (“we,” “us,” “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
2. Information We Collect
Personal Data: When you interact with our website, services, or SMS (text message) communications, we may collect personal information such as your name, email address, phone number, and payment details.
3. How We Use Your Information
Service Delivery: To provide, maintain, and improve our products and services.
Communication: To respond to inquiries, send updates, and provide customer support.
Text Message Notifications: With your consent, we may send appointment reminders, notifications, or promotional messages via SMS. You can opt out of receiving these messages at any time by replying “STOP.”
Marketing: To send occasional promotional materials or newsletters if you have opted in to receive them. You can unsubscribe at any time.
4. How We Share Your Information
We do not share, sell, or otherwise disclose your personal information to anyone outside our organization, including third parties, except when required by law (such as in response to valid requests by public authorities).
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.
6. Your Choices
Access and Correction: You may contact us to update or correct your personal information.
Opt-Out (Email and Text Messages): You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or replying “STOP” to any text message you receive from us.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are aware of any data we have collected from children, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our services, you agree to the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@octennis.com, 949.216.0685 (text or call).